Prepare For The Appointment

If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.

    See also:

    Personal Settings (Customer-Programmable Features)
    Personal Settings allows the driver to set and recall features when the vehicle speed is at 0 mph (0 km/h) (manual transmission) or when the shift lever is in PARK (auto transmission). Press and ...

    Media Center 130 With Satellite Radio (Sales Code RES+RSC)
    NOTE: The radio sales code is located on the lower right side of the radio faceplate. Media Center 130 (RES/RSC) ...

    Electronic Serial Number/Sirius Identification Number (ESN/SID)
    Please have the following information available when calling: 1. The Electronic Serial Number/Sirius Identification Number (ESN/SID). 2. Your Vehicle Identification Number. To access the ESN/SID, r ...