Electronic Serial Number/Sirius Identification Number (ESN/SID)

Please have the following information available when calling:

1. The Electronic Serial Number/Sirius Identification Number (ESN/SID).

2. Your Vehicle Identification Number.

To access the ESN/SID, refer to the following steps:

    See also:

    Conference Call
    When two calls are in progress (one active and one on hold), press and hold the button until you hear a double beep indicating that the two calls have been joined into one conference call. ...

    Tread Wear Indicators
    Tread wear indicators are in the original equipment tires to help you in determining when your tires should be replaced. 1 — Worn Tire 2 — New Tire These indicators are molded into the b ...

    Prepare A List
    Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know. ...