Electronic Serial Number/Sirius Identification Number (ESN/SID)

Please have the following information available when calling:

1. The Electronic Serial Number/Sirius Identification Number (ESN/SID).

2. Your Vehicle Identification Number.

To access the ESN/SID, refer to the following steps:

    See also:

    Common Towing Definitions
    The following trailer towing related definitions will assist you in understanding the following information: Gross Vehicle Weight Rating (GVWR) The GVWR is the total allowable weight of your vehic ...

    Disc Errors
    If the DVD player is unable to read the disc, a Disc Error message is displayed on the VES™ and Radio displays and the disc is automatically ejected.Adirty, damaged, or incompatible disc form ...

    Reception Quality
    Satellite reception may be interrupted due to one of the following reasons: • The vehicle is parked in an underground parking structure or under a physical obstacle. • Dense tree coverage may ...