Electronic Serial Number/Sirius Identification Number (ESN/SID)
Please have the following information available when calling:
1. The Electronic Serial Number/Sirius Identification Number (ESN/SID).
2. Your Vehicle Identification Number.
To access the ESN/SID, refer to the following steps:
See also:
Common Towing Definitions
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehic ...
Disc Errors
If the DVD player is unable to read the disc, a Disc Error
message is displayed on the VES™ and Radio displays
and the disc is automatically ejected.Adirty, damaged, or
incompatible disc form ...
Reception Quality
Satellite reception may be interrupted due to one of the following reasons:
• The vehicle is parked in an underground parking structure or under a physical
obstacle.
• Dense tree coverage may ...


