If You Need Consumer Assistance

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The Inside
Chrysler can no longer get by on flashy exterior designs alone. Over the past few years, as good-looking vehicles like the Chrysler 300 and Jeep Grand Cherokee rolled out, everyone overlooked thei ...

Traction Downhill
Shift the transmission into a low gear, and the transfer case into 4WD LOW range. Let the vehicle go slowly down the hill with all four wheels turning against engine compression drag. This will ...

Spare Tire Removal
Fit the jack handle extension over the drive nut located in the rear cargo area inside the vehicle. Use the lug wrench to rotate the nut counterclockwise until the spare is on the ground with en ...