See also:

Liftgate
To open the liftgate, pull up on the handle and lift. Manually unlocking the vehicle doors with the plunger or a key in the lock cylinder will not unlock the liftgate. Liftgate Release WARNING! ...

In Canada
If you believe that your vehicle has a safety defect, you should contact the Customer Service Department immediately. Canadian customers who wish to report a safety defect to the Canadian governm ...

Prepare A List
Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know. ...