Electronic Serial Number/Sirius Identification Number (ESN/SID)
Please have the following information available when calling:
1. The Electronic Serial Number/Sirius Identification Number (ESN/SID).
2. Your Vehicle Identification Number.
To access the ESN/SID, refer to the following steps:
See also:
Lubricant Selection
Use only manufacturer’s recommended fluid. Refer to
“Fluids, Lubricants, and Genuine Parts” in “Maintaining
Your Vehicle” for further information. ...
Prepare A List
Make a written list of your vehicle’s problems or the specific work you want
done. If you’ve had an accident or work done that is not on your maintenance log,
let the service advisor know. ...
A Word About Your Keys
The keys for your new vehicle are enclosed in a plastic bag with the key code
number on it. If you received your keys without the bag, ask your authorized dealer
to give you the number. The key co ...


