Dealer Service
Your authorized dealer has the qualified service personnel, special tools, and equipment to perform all service operations in an expert manner. Service Manuals are available which include detailed service information for your vehicle. Refer to these Service Manuals before attempting any procedure yourself.
NOTE: Intentional tampering with emissions control systems may void your warranty and could result in civil penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent mechanic.
See also:
Shift Positions
The transfer case switch is located on the center console
next to the shift lever.
Transfer Case Switch
2WD
Rear Wheel Drive High Range - This range is used for
normal street and highway driv ...
Safety
The 2011 Grand Cherokee is a 2010 Top Safety Pick from the Insurance
Institute for Highway Safety. To earn the designation, it received Good overall
scores in IIHS' frontal-offset crash test, side ...
Rear Window Defroster — If Equipped
The rear window defroster button is located on the bottom right-side of the blower
control knob.
Press this button to turn on the rear window defroster.
An indicator in the button will illuminat ...


