Service Contract
You may have purchased a service contract for a vehicle to help protect you from the high cost of unexpected repairs after the manufacturer’s New Vehicle Limited Warranty expires. The manufacturer stands behind only the manufacturer’s service contracts. If you purchased a manufacturer’s service contract, you will receive Plan Provisions and an Owner Identification Card in the mail within three weeks of the vehicle delivery date. If you have any questions about the service contract, call the manufacturer’s Service Contract National Customer Hotline at 1-800-521-9922 (Canadian residents, call (800) 465–2001 English / (800) 387–9983 French).
The manufacturer will not stand behind any service contract that is not the manufacturer’s service contract. It is not responsible for any service contract other than the manufacturer’s service contract. If you purchased a service contract that is not a manufacturer’s service contract, and you require service after the manufacturer’s New Vehicle Limited Warranty expires, please refer to the contract documents, and contact the person listed in those documents.
We appreciate that you have made a major investment when you purchased the vehicle. An authorized dealer has also made a major investment in facilities, tools, and training to assure that you are absolutely delighted with the ownership experience. You’ll be pleased with their sincere efforts to resolve any warranty issues or related concerns.
WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addition,
certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm.
See also:
Electronic Serial Number/Sirius Identification Number (ESN/SID)
Please have the following information available when
calling:
1. The Electronic Serial Number/Sirius Identification
Number (ESN/SID).
2. Your Vehicle Identification Number.
To access the ESN/S ...
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and trailer tongue weight. The total
load must be limited so that you do not exceed the GVWR. Refer t ...
Wireless Ignition Node (WIN)
The Wireless Ignition Node (WIN) operates similar to an
ignition switch. It has four operating positions, three of
which are detented and one spring-loaded. The detented
positions are OFF, ACC, ...


